Privacy Policy

Last updated: March 2026

1. Who we are

Nanuk Ltd is a company registered in England and Wales. We provide AI systems, machine learning consultancy, and related software products. Our registered address and company number are available upon request.

For any privacy-related enquiries, contact us at: enquiries@nanuk.ltd

2. What data we collect

We collect only what is necessary to operate our services and respond to enquiries:

  • Contact and enquiry data — name, email address, and any details you provide when contacting us via our contact form or by email.
  • Waitlist registrations — email addresses submitted via product interest forms.
  • Usage data — standard web server logs (IP address, browser type, pages visited) collected automatically when you visit this website.

We do not use tracking cookies, advertising pixels, or third-party analytics platforms.

3. How we use your data

We use the data we collect solely to:

  • Respond to your enquiries and provide the services you have requested
  • Notify you when a product you have registered interest in becomes available
  • Fulfil contractual obligations for clients who engage our services
  • Comply with our legal obligations

We will never sell your data, share it with third parties for marketing purposes, or use it to profile you for advertising.

4. Legal basis for processing

We process your personal data under the following lawful bases (UK GDPR):

  • Legitimate interests — responding to enquiries and operating our business
  • Consent — where you have explicitly registered interest in a product or service
  • Contract — where processing is necessary to fulfil an agreement with you
  • Legal obligation — where required by law

5. How we store your data

Enquiry and waitlist data is processed via Formspark, a GDPR-compliant form processing service. Web server logs are retained for a maximum of 90 days. We do not store payment data — any future payment processing will be handled by a PCI-DSS compliant third party.

We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or disclosure.

6. How long we keep your data

We retain personal data only for as long as necessary:

  • Enquiry data — up to 2 years, or until the matter is resolved
  • Waitlist data — until the relevant product launches or you unsubscribe
  • Client data — as required by contract and applicable law (typically 6 years for financial records)

7. Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing or request restriction
  • Withdraw consent at any time (where processing is based on consent)
  • Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, contact us at enquiries@nanuk.ltd. We will respond within one calendar month.

8. Third-party services

This website uses the following third-party services:

  • Formspark — form submission processing (GDPR-compliant)
  • Cloudflare — DNS and CDN services
  • Vercel — website hosting (data centres in EU/UK region)

We do not use Google Analytics, Meta Pixel, or any advertising networks.

9. Changes to this policy

We may update this policy from time to time. The date at the top of this page indicates when it was last revised. Significant changes will be communicated where we hold your contact details.